What is Managed Cloud PBX+?
When you subscribe to Managed Cloud PBX+ the OMOVO team takes on full responsibility for maintaining, managing and monitoring both Cloud PBX (on Office 365) and your PSTN Gateway for Office 365.
With Managed Cloud PBX+ our team of experts are available 24x7x365 to underpin the reliability of your Skype for Business solution and give you the confidence of having a rigorously supported platform that won’t let your users down or consume your finite in-house expertise.
- Single Service Desk front-end that will own issues from start to finish across all components
Why Managed Cloud PBX+?
Managed Cloud PBX+ frees your team from the additional expense and overhead required to hire specialised expertise or add capacity into existing roles to support, maintain and manage both Office 365/Cloud PBX and PSTN Gateway for Office 365. Your teams can stay focused on your core IT environment and avoid worrying about things like updating server software versions, managing capacity, monitoring for faults, security events and other complex changes.
We recognise that different IT teams have different constraints so this service is always an optional add-on to PSTN Gateway for Office 365 giving you the choice on whether to do this in-house or not. You’re also under no ongoing commitment – if you’re expecting a busy period, just need technical support or have undergone staff changes and need help filling a gap we are here to help with a service that can be turned on and off monthly as your needs change.
No ongoing commitment required. If you’re expecting a busy period, have just undergone staff changes or just need support on specific technical issues we are here to help with a service that can be turned on and off monthly as your needs change.
We’re specialists in Telecoms and Skype for Business and with the managed service offering you’ll have the assurance of our experience and expertise making sure your platform is always available, secure and giving your teams optimal performance and quality
Our managed service is designed around ITIL so we can speak a common language with our customers around the services that we will fulfil on their behalf.